HelpDesk has the following features:
- Ticket Support/Assign
- Email Notification
- Front Pages with Management
- Ticket/Thread Discussion
- Live Chat
- Contacts/Organizations Management
- Notes modules
- Customer/User management
Navigation section
HelpDesk has the following features:
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Latest updates
-
3.74 (19th January 2024)
- IMPROVED: Database Connection while DB password with special characters(as per customer... -
--- 3.69 (19 December 2023) ---
- IMPROVEMENT: Global Settings Page (As per user request) - IMPROVEMENT: Installation database... -
3.2 (26 Aug 2023)
- FIXED: Customer can update status, select another customer, assign user (now customer won't be...